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Help Center

Welcome to Altitude's Help Center, where you’ll find answers to commonly asked questions. Before emailing or tweeting us, take a look through the FAQ as the help you need is likely already here waiting for you.


Get in Touch

Email Support

@useAltitude


You'll receive flight deals to locations around the world. Since these special flight prices appear randomly and often by mistake, we cannot make specific guarantees, but we know you will find a deal to take advantage of soon.

The actual number of alerts you receive will depend on your notification settings and the number of airports and airlines that you are subscribed to. If you are receive alerts for everything, then you can expect to receive between 90-120 alerts per month.

We want Altitude to live a long and healthy life, and we want to afford to work on it. That’s only possible if it can pay for itself. You'll easily get your money's worth once you book your first deal.

We’ve developed several tricks over the years. Our strategy relies heavily on humans and robots working in tandem in order to find the best flight deals. Rest assured you are in good hands!

We are expanding our tracking everyday. At the moment we are scouring for flight deals that depart from these US airports: ANC, ATL, AUS, BNA, BOS, BWI, CLE, CLT, DAL, DCA, DEN, DFW, DTW, EWR, FAI, FLL, HNL, HOU, IAD, IAH, IND, JFK, LAS, LAX, LGA, LGB, MCI, MCO, MIA, MSP, MSY, OAK, ORD, PDX, PHL, PHX, PIT, RDU, RNO, RSW, SAN, SAT, SEA, SFO, SJC, SLC, SNA, STL, TPA.

Lots! More specifically, we’ve shared deals from Aeromexico, Air Canada, Air France, Air New Zealand, Alaska, American, ANA, Asiana, Avianca, British Airways, Cathay Pacific, Copa, Delta, Emirates, Ethiopian, Finnair, Frontier, Hawaiian, Iberia, Iceland Air, JAL, jetBlue, KLM, Korean Air, LATAM, Level, Lufthansa, Norwegian, Qantas, Qatar Airways, Singapore Airlines, South African, Swiss, TAP, TUI, United, Virgin America and WOW.

Yes, our deal coverage includes domestic flights.

Yes, our deal coverage includes international flights that originate from the USA.

Budget airlines include WOW, Norwegian and a few others. We will sometimes share a deal if it really stands out and will be sure to include relevant info on their added charges for bags, seats and food. Almost all of our deals are on major carriers that offer full service.

Love the enthusiasm! We would love it if you would share Altitude with your friends and family so we can continue to bring cheap flight deals to even more people!

Yup! We sure can and recently launched Altitude Concierge for just this purpose. For more information take a look here.

You can easily modify the airports and airlines that you receive alerts for on your user profile page click here to get started.

First head over to your user registration settings and make sure your phone number is entered correctly. While you are there, take a look at your notification settings and make sure you have some airports and airlines selected. The more you have turned on, the more alerts you will receive. If something is still wonky, don’t be a stranger - hi@usealtitude.com.

You will receive our instant flight alerts, detailed deal pages and content library as long as you are a paid subscriber.

Nope, no funny business. All it takes to start your account is your email address and billing information. You will have access to all of our deals immediately. You can easily cancel your account at anytime.

No. Your contact information and private data are yours. They are safe with us and stored in an secure, encrypted database. We'll only text you with relevant flight deals that you will love.

Got a question that is not answered here? Not a problem, just shoot an email to us - hi@usealtitude.com.